¿De dónde salen los tures?

 

Salvo que se indique, todos nuestros viajes de un día salen desde el Book Hotel en Chapinero Alto. La dirección es Carrera 5 # 57‐79. Por favor haga planes para llegartemprano al punto de salida. Si desea tomar el desayuno o la compra de café antes de salir, el hotel dispone de unacafetería que está abierta desde las 6:30 am hasta las 21:00, de lunes a sábado.

 

 

 

 

 

 

 

 

 

 

   

 

 

 

 

 

 

 

¿Ofrecen hotel de recogida y vuelta?

 

No ofrecemos la recolección del hotel y los servicios de abandono del campo por cualquiera de nuestras excursiones de un día. Póngase en contacto con su propia recepción host / hotel para organizar el transporte al punto de encuentro. Los taxis están disponibles y pueden ser llamados con el Easy Taxi o Tapsi. El tráfico en Bogotá es notoriamente malo, así que dese tiempo extra para llegar a nuestra ubicación. Siempre esmejor estarmuy tempranoen lugar que unos pocos minutos tarde. Al participar en recorridos nocturnos o excursiones de varios días, cortesía derecogida está disponible para la mayoría de los lugares.

 

 

¿Cómo puedo sabersi ya ha programado visitas?

 

Tan prontocomo un tour ha sido confirmado, actualizamos inmediatamente nuestro calendario en línea. Si usted desea unirse a uno de nuestros viajes ya programados, haga click aquí para ver lo que haremos proximamente y averigue cuántos espacios nos quedan.

 

 

Why is your price listed in US dollars?

 

The majority of our customers prefer to pay with a credit card. In order to ensure the prices on our website match those listed on the payment platform, we list our prices in US dollars. This also helps international visitors to quickly work out conversion rates and decide which tour is better suited for them.

 

 

Can I still pay for my tour in cash?

 

Yes! You can pay cash for your tour using either US dollars or Colombian pesos. The exchange rate will be calculated based on the TRM on the payment date. Please note that since we cannot guarantee your spots without a payment, you may risk losing your spots if you wait until the day of the tour to pay. 

 

 

What is included in the price?

 

All of our tours include private transport, entrances, guiding costs and a small snack or drink. Lunch is NOT included in the price unless the tour description specifically states that it is.

 

 

Should I tip the guide?

 

While all of our guides do receive a fair wage for their services, tips are always greatly appreciated. Tips let your guide know that you enjoyed the tour and appreciated a job well done. If you prefer not to give money, feel free to buy them a drink or snack along the way. 

 

 

I am traveling alone. What is your price for 1 person?

 

Prices listed on our website reflect a 2 person minimum. If you are by yourself and wish to join an existing tour you may do so at the listed price. On the contrary, if no tours are scheduled, you can make a booking and wait for other people to join you. In the rare case that no one else joins your booked tour, you can get a full refund or pay for the extra space. During high season it is very likely to find other travelers. This may become more difficult during low seasons. 

 

 

How far ahead of time do I need to make a reservation?

 

Our tours are scheduled on a first come first serve basis, so we recommend you reserve your choice ahead of time. We will do our best to accomodate people that are looking to book a tour on short notice, but last minute tours are often difficult to arrange. If you are looking to join a tour with less than 24 hours notice, your best choice is to call us since we can't always reply immediately to emails. 

 

 

I'm ready to book a tour. How do I make a reservation?

 

If you already know which tour you want to do, the best way to reach us is via email. You can send us an email with the requested date and we will reply letting you know if it is available or not. If the tour is available, we will also send you a payment link. A payment is required in order to reserve your spot. Day trips are required to be paid in full, but payment plans can be arranged for overnight tours and multi-day excursions. Please do not pay for a tour without having a confirmed spaced ahead of time.

 

 

What are my payment options?

 

Once you have verified that your requested tour and date is available you are ready to make a payment. This can be done in cash, via bank deposit into a local Colombian account or online using any major credit card. Be advised that our credit card booking system charges a U$5 fee per transaction. There are no additional fees for paying in cash or via bank deposit. 

 

 

Should I be concerned about safety?

 

The destinations we have chosen for our tours are considered to be safe for international visitors. We do not venture into high risk zones or areas of conflict. We do ask, however, that you to carefully read our policies and procedures before the start of your tour and follow the general safety guidelines that have been put into place.

 

 

Do I need to get vaccinated before participating in any of the tours?

 

Vaccinations are not required for any of the destinations we visit. The high altitudes at which we operate mean that your chance of contracting any sort of tropical disease is extremely low. Ultimately it is up to you to make the decision considering your own risk. None of our guides have received any special vaccinations.

 

 

Is it safe to drink the water where we are going?

 

The tap water in Bogotá is perfectly safe to drink. Most of the other destinations we visit have potable water, but as an added precaution we recommend boiling it just in case. If you are out hiking your guide will let you know whether the mountain water is safe to drink.